ab77 Privacy Policy

1 Introduction

ab77 ("we", "us", "our") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how ab77 collects, uses, stores, and protects your personal data when you register an account, make deposits, play games, or interact with any part of the ab77 platform at ab77.pro.

We understand that privacy is important to our players in Bangladesh. When you share your personal information with ab77, you are trusting us to handle it responsibly. That trust is something we take seriously, and this policy is our commitment to being transparent about exactly how your data is used.

This policy should be read alongside our Terms and Conditions, which govern your use of the ab77 platform as a whole. If you have any questions about this policy or how your data is handled, please contact us at [email protected].

2 Data We Collect

ab77 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and occasionally from third-party verification services. Here is a breakdown of the categories of data we collect:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by applicable law or regulatory requirements.

3 How We Use Your Data

ab77 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The specific purposes are:

• Account management: To create, maintain, and secure your ab77 account, including verifying your identity and age.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and to detect and prevent payment fraud.
• Customer support: To respond to your queries, complaints, and requests through live chat and email.
• Platform improvement: To analyse how players use ab77 so we can improve game performance, navigation, and overall user experience.
• Promotions and bonuses: To administer bonuses, cashback offers, and promotional campaigns that you have opted into.
• Legal compliance: To meet our obligations under anti-money laundering (AML) regulations, responsible gaming requirements, and other applicable laws.
• Security monitoring: To detect suspicious activity, prevent fraud, and protect the integrity of the ab77 platform.

ab77 does not use your personal data for automated decision-making that produces significant legal effects without human review. If you have concerns about how your data is being used, you can contact our support team at any time.

4 Legal Basis for Processing

ab77 processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contractual necessity: Processing your data is necessary to fulfil our obligations to you under the ab77 Terms and Conditions — for example, processing your deposits and withdrawals or managing your account.
• Legal obligation: We are required by law to collect and retain certain data, including identity verification records for anti-money laundering compliance.
• Legitimate interests: We process some data based on our legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your privacy rights.
• Consent: Where we rely on your consent — for example, to send you marketing communications — you can withdraw that consent at any time by contacting support or updating your account preferences.

5 Data Sharing

ab77 does not sell your personal data to any third party. We share your data only in the following limited circumstances, and only with parties who are contractually obligated to handle it securely:

• Payment processors: We share necessary financial data with bKash, Nagad, Rocket, and banking partners to process your transactions. These providers operate under their own privacy policies and security standards.
• Identity verification providers: To complete KYC checks, we may share your identity documents with licensed verification service providers.
• Game providers: Some game data is processed by the third-party game studios whose titles are available on ab77. These providers receive only the data necessary to operate the game session.
• Legal and regulatory authorities: We may disclose your data to law enforcement, regulatory bodies, or courts where required by applicable law or a valid legal order.
• Fraud prevention services: We may share data with fraud detection partners to protect the platform and all players from financial crime.

All third parties with whom ab77 shares data are required to implement appropriate technical and organisational security measures to protect your information.

6 Cookies & Tracking

ab77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. Cookies are small text files stored on your device when you visit ab77.pro.

The types of cookies we use include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your experience on ab77.
• Analytics cookies: Help us understand how players navigate the platform so we can identify areas for improvement. Data collected is aggregated and anonymised where possible.
• Marketing cookies: Used to track the effectiveness of our promotional campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the ab77 platform. For full details on the cookies we use, please contact our support team.

7 Data Retention

ab77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a period of up to 5 years after account closure, as required for legal and regulatory compliance.
• Transaction records: Financial transaction data is retained for a minimum of 5 years in accordance with anti-money laundering regulations.
• Support communications: Chat logs and email correspondence are retained for up to 2 years to assist with dispute resolution and quality assurance.
• Technical and usage data: Aggregated analytics data may be retained indefinitely in anonymised form. Individual usage logs are typically retained for 12 months.

When your data is no longer required, ab77 will securely delete or anonymise it in accordance with our internal data disposal procedures.

8 Your Rights

As a player on ab77, you have the following rights in relation to your personal data:

To exercise any of these rights, contact ab77 support at [email protected]. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing your request.

9 Children's Privacy

ab77 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any part of the ab77 platform.

If ab77 becomes aware that personal data has been collected from a person under 18, we will immediately close the associated account, delete the data, and return any deposits made, minus any amounts already wagered. If you believe a minor has registered on ab77, please contact us immediately at [email protected].

10 Security Measures

ab77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:

• TLS/SSL encryption on all data transmitted between your device and our servers.
• Encrypted storage of sensitive data including passwords and payment information.
• Access controls that restrict internal access to personal data on a strict need-to-know basis.
• Regular security audits and penetration testing of our platform infrastructure.
• Two-factor authentication options available to players to secure their accounts.
• 24/7 monitoring of our systems for suspicious activity and potential security threats.

While ab77 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your ab77 account and to enable two-factor authentication where available.

11 Policy Updates

ab77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we use your personal data, we will notify registered players via email or through a notice on the ab77 platform. Your continued use of ab77 after a policy update constitutes your acceptance of the revised Privacy Policy.

We recommend checking this page periodically to stay informed about how ab77 protects your privacy. If you disagree with any update to this policy, please contact support to discuss your options.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ab77 handles your personal data, please get in touch with our support team. We are available around the clock and will do our best to respond promptly.

• Email: [email protected]
• Live Chat: Available within your ab77 account after login, 24 hours a day.